Policies
Refunds/Exchanges
Please note that Frank Falco does not offer any returns, exchanges, or refunds of any kind as each piece is one-of-a-kind, vintage, or custom made. Please email info@frankfalcojewelry.com for any further questions.
Inspection
Please carefully review all images, videos and descriptions before purchasing, including details on weight, measurements, and other specifications. As Frank Falco carries pre-owned and vintage pieces, some pieces may have imperfections. However, we consider these "blemishes" as features of the jewelry, adding character to each piece. If you have any questions or would like to see additional photos of an item prior to purchasing, please email info@frankfalcojewelry.com.
Care
We encourage you to care for your jewelry. Frank Falco does not warranty your jewelry. Please follow the care instructions listed in the FAQ page to avoid damaging your stones, enamel, or gold.
Pricing
On occasion, we may adjust our prices to reflect changes in the market, including the rising cost of gold and other materials we adore. As a precious metal with a long-standing history of growth, gold’s value naturally fluctuates over time. We hold a deep appreciation for gold—its beauty, rarity, and enduring worth. Its consistent long-term growth further highlights its reputation as a wise and reliable investment.
Sizes and Measurements
No returns, exchanges, or refunds are allowed for personal sizing conflicts. Please carefully read our size descriptions. The following are the abbreviations and names of the measurements Frank Falco uses.
- mm - Millimeters
- in - Inches
- ID - Inner Diameter
- OD - Outer Diameter