Policies
Refunds/Exchanges
Please note that Frank Falco does not offer any returns, exchanges, or refunds of any kind as each piece is one-of-a-kind, vintage, or custom made. Please email info@frankfalcojewelry.com for any further questions.
Inspection
Please carefully inspect all images and/or videos of items before purchasing. Please carefully read all descriptions that contain information regarding weight, measurements, etc. Frank Falco carries pre-owned and vintage pieces, and some may have imperfections. However, we consider these "blemishes" as features of the jewelry, adding character to each piece. If you have questions about an item or would like to see additional photos of an item prior to purchasing, please email info@frankfalcojewelry.com.
Care
We encourage you to care for your jewelry. Frank Falco does not warranty your jewelry. Please follow the care instructions listed in the FAQ page to avoid damaging your stones, enamel, or gold.
Sizes and Measurements
No returns, exchanges, or refunds are allowed for personal sizing conflicts. Please carefully read our size descriptions. The following are the abbreviations and names of the measurements Frank Falco uses.
- mm - Millimeters
- in - Inches
- ID - Inner Diameter
- OD - Outer Diameter